Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to certain international destinations or may incur extra importation costs.


New Zealand

  • Free Shipping NZ wide.

 

Rest of the World

  • For orders over $100 free shipping (usually 2 products or more)
  • For orders under $100 a $8.00 shipping fee applies.

 

 

Returns

If you are not satisfied with your purchase you can return it for a full refund or replacement within 30 days.

Returned goods must be in UN-used condition with packaging and order confirmation included. Please allow 3 to 7 days for processing.

The customer is responsible for return shipping. If you wish to return your purchase, please contact us and we will provide details on where to send your return.

 

Damaged Items

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from its journey to you. However if damage has occurred to the product(s) inside, please contact us and we will be more than happy to resolve any issues.

 

Order Cancellations

You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.

Please contact us as soon as possible and we will do our best to accommodate your request.

Contact us here.

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